Customer Service Industry Changes as More Consumers Look for Flexibility to Meet Their Needs on Cheddar
Workers split 50/50 on working from home or going back to office Salesforce survey
20,000 People Share Their Thoughts on the Future of Work
Salesforce Offers Insight Into the Digital Evolution of Sales Amid the Pandemic on Cheddar
Salesforce conducted a survey of over 6,000 sales professionals worldwide to take a temperature check of the industry amid the pandemic. Tiffani Bova, Global Customer Growth & Innovation Evangelist at Salesforce, joined Wake Up With Cheddar to discuss the results.
How Netflix Leverages A.I. For Growth
Netflix was able to trounce expectations for user growth in its latest quarter. Tiffani Bova, Salesforce Growth & Innovation Evangelist and Author of the Wall Street Journal bestseller Growth IQ, said it’s because the company has learned how to use technology to keep subscribers coming back. It’s quite a different story for Sears, though. Bova says its struggles come from failing to capture the smarthome.
Shoppers Will Still Surrender Data for Personalized Shopping Despite Risks Salesforce
Even after a dramatic and high-profile series of privacy violations in 2018, consumers are still willing to surrender personal data to improve their shopping experience ー but only if that data is handled responsibly, Salesforce growth and innovation evangelist Tiffani Bova told Cheddar
Salesforce bets on the cloud, AI for growth
Tiffani Bova, the growth and innovation evangelist at Salesforce and author of “Growth IQ: Get Smarter About the Choices that Will Make or Break Your Business,” joins BNN Bloomberg’s Amanda Lang to discuss key trends in enterprise and how retail is leveraging tech to double down on customer experience.
MSNBC Your Business with JJ Ramberg
Business owners are always looking for ways to grow their companies, but you have to be willing to commit the time and the energy to do it. Tiffani Bova, a global customer growth and innovation evangelist at Salesforce, tells us why things like identifying partnerships and having a strong work culture can contribute to your success.
Cheddar Innovation and Growth
Tiffani Bova, Salesforce growth expert and author of Growth IQ, discusses how recent investments in digital transformation in the retail market will impact the upcoming holiday shopping season.
Yahoo Finance - Tiffani Bova Growth IQ
The Final Round with Jen Rogers, Yahoo Finance markets correspondent Myles Udland and Yahoo Finance Editor-in-Chief Andy Serwer talk with Tiffani Bova about what makes a high growth company and what should executives be considering to differentiate from the competition.
Tiffani Bova on Cheddar
The days of waiting hours to speak to a customer service agent are largely over, thanks to developments in artificial intelligence. Salesforce’s Tiffani Bova joins Cheddar to discuss the company’s findings from its annual State of Service report.