Why Tiffani Bova?
Tiffani Bova is an electrifying catalyst for change who empowers teams to reach unparalleled heights in sales transformation and the realms of customer and employee experience.
As Seen In
Keynote Topics & Outcomes
The Experience Mindset: The Flywheel Of Growth
What if your biggest growth lever isn’t a new product, market, or technology—but your people? In today’s competitive landscape, many companies obsess over customer experience while quietly overlooking the employee experience that fuels it. The result? Disengaged teams, rising attrition, and stalled growth.
The Experience Mindset: The Flywheel Of Growth
What if your biggest growth lever isn’t a new product, market, or technology—but your people?
In today’s competitive landscape, many companies obsess over customer experience while quietly overlooking the employee experience that fuels it. The result? Disengaged teams, rising attrition, and stalled growth.
In this provocative keynote, Tiffani Bova, one of the world’s leading voices on growth, innovation, and customer transformation, makes the case for a bold shift in thinking: EX and CX aren’t separate strategies—they’re two sides of the same growth coin.
Drawing from her bestselling book The Experience Mindset and decades of advising global brands like Microsoft, IBM, and Salesforce, Tiffani lays out a powerful framework to help senior leaders:
- Understand how employee experience directly impacts customer outcomes
- Identify critical gaps that are slowing growth across departments
- Align HR, finance, operations, and frontline teams around shared KPIs
- Create an experience-driven flywheel that boosts retention, productivity, and revenue
Whether you’re scaling rapidly or trying to sustain momentum, this keynote offers a clear, compelling path to unlocking inside-out growth that lasts.
If you’re leading a business through transformation, you can’t afford to ignore the connection between how your people work and how your customers feel. Tiffani Bova will not only make your leaders see it—she’ll show them how to act on it.
Revolutionizing Sales: Shaping Tomorrow’s Success
In today’s fast-moving market, sales success isn’t just about hustle—it’s about smarter strategy, deeper relationships, and intelligent tools. In this high-energy keynote, Tiffani Bova—bestselling author, former Chief Growth & Innovation Evangelist at Salesforce, and one of the world’s top voices on sales transformation—delivers a compelling blueprint for how modern sales teams can thrive in the age of AI.
Revolutionizing Sales: Shaping Tomorrow’s Success
In today’s fast-moving market, sales success isn’t just about hustle—it’s about smarter strategy, deeper relationships, and intelligent tools. In this high-energy keynote, Tiffani Bova—bestselling author, former Chief Growth & Innovation Evangelist at Salesforce, and one of the world’s top voices on sales transformation—delivers a compelling blueprint for how modern sales teams can thrive in the age of AI.
Drawing on 30 years of experience helping companies like Microsoft, Amazon, and IBM grow smarter, Tiffani shows how leveraging AI, machine learning, and predictive analytics can transform every stage of the sales cycle—from pipeline acceleration to customer loyalty.
This keynote covers:
- How to build trust-first sales relationships in a digital-first world
- Using AI to supercharge productivity and drive consistent revenue growth
- Empowering sellers to win before the first customer meeting
- Shifting mindsets from “selling harder” to “selling smarter”
Perfect for sales kickoffs, revenue leadership summits, and customer growth events, this session will leave your teams fired up, focused, and future-ready.
If your organization wants to stop chasing growth—and start engineering it—Tiffani Bova is the speaker who will get you there.
Future-proof Your Business For Revenue Growth
In this high-impact keynote, Tiffani Bova doesn’t just speak about change—she gives your team the framework to lead it. Tiffani tackles the harsh reality of today’s business landscape: the pace of change isn’t slowing down.
Future-proof Your Business For Revenue Growth
In this high-impact keynote, Tiffani Bova doesn’t just speak about change—she gives your team the framework to lead it. Tiffani tackles the harsh reality of today’s business landscape: the pace of change isn’t slowing down. Disruptive forces such as artificial intelligence, automation, changing buyer expectations, and a rapidly digitizing economy are forcing organizations to rethink. Buyers are more discerning, sales cycles are longer, and customer loyalty is increasingly tied to experience over price or product. The pace of innovation has never been greater, and the cost of inaction is steeper than ever.
Drawing from over two decades at the frontlines of technology, customer experience, and sales strategy—from her time at Salesforce and Gartner to her best-selling books Growth IQ and The Experience Mindset—Tiffani delivers clear, actionable guidance on how to future-proof your business. She shows how aligning customer insight, employee experience, cost optimization, and strategic investment isn’t optional—it’s the only way forward.
Your audience will walk away with a renewed understanding of how to:
- Stay ahead of disruptive trends like AI and automation
- Adapt to shifting buyer behavior and longer, more complex sales cycles
- Bridge the gap between innovation and execution
- Use customer and employee experience as a growth strategy—not an afterthought
Tiffani doesn’t offer platitudes—she offers a proven playbook backed by real-world examples and global insights. If your team is ready to stop reacting to change and start shaping it, this keynote is your starting point.
Virtual Speaking
The Experience Equation
Research has long established the link between customer experience (CX) and revenue generation. But the situation is more nuanced—and more interesting—than that.
The Experience Equation
Research has long established the link between customer experience (CX) and revenue generation. But the situation is more nuanced—and more interesting—than that.
CX is in fact locked with employee experience (EX) in an intricate relationship in which one depends on the other to gain maximum results. The fact is the fastest way to get your customers to love your brand, is by ensuring your employees love their jobs.
Growth is a Thinking Game
The one thing about growth is it is never one thing. Growth is a thinking game. To achieve it, we must find new and different ways to ignite a beginner’s mind that is open to new ideas and ways of doing things.
Growth is a Thinking Game
The one thing about growth is it is never one thing. Growth is a thinking game. To achieve it, we must find new and different ways to ignite a beginner’s mind that is open to new ideas and ways of doing things.
The pandemic was a black swan event that put an end to business as usual. In a matter of hours, days and weeks, the impact of COVID-19 forced entrepreneurs, leaders and businesses of all sizes to reimagine the future and build a resilient response to the crisis—finding new ways to stay connected and work together to create and uncover opportunity, as well as solve challenges locally and globally. Although some businesses faltered, many more have survived and even thrived because of a determination to think forward.
The Future Of Sales
Sellers spend 66% of their time not selling. That’s due to a “crisis of complexity” that can bog down the sales process, and an over-reliance on the familiar levers of hiring more salespeople, spending more marketing dollars, and cutting costs.
The Future Of Sales
Sellers spend 66% of their time not selling.
That’s due to a “crisis of complexity” that can bog down the sales process, and an over-reliance on the familiar levers of hiring more salespeople, spending more marketing dollars, and cutting costs.
But as sales organizations look towards the future, it’s vital to find ways to adopt technology and change habits to find success years down the road.