EXECUTIVE ADVISOR,
BESTSELLING AUTHOR,
KEYNOTE SPEAKER

Tiffani’s already a marquee name in speaking circles … a titan on growth, digital transformation and the customer. She now expands this knowledge ecosystem through her timely new book “The Experience Mindset” to include the Employee. Just took the main stage at our Annual Women’s Leadership Forum on this topic - and received highest, “best-in-show” rating from our discerning audience. Thanks Tiffani!

"Valuable insights to our partners"
In her usual compelling and accessible style, Tiffani Bova bestowed valuable insights to our partners on how to provide a great Customer Experience to their target market, at our flagship annual event – Global Partner Summit. Partners delighted in seeing a choice video clip, key industry research as the basis for her recommendations, and a five-step action plan they can all adopt to align Employee Experience with CX to achieve desired growth.

"Growth IQ - where mixology meets strategy"
This is a handbook that can raise your growth IQ, regardless of your knowledge, confidence or savvy today. In this book, Bova explains ten fundamental customer-centered growth strategies that are working right now for companies you know. She doesn’t stop there. She goes on to share insights on why and how to combine the 10 growth strategies in different sequences. She points out which combinations lead to success and which lead to difficulty or failure based on the situation at hand. She does this in a way anyone can understand and apply. To me, that’s the ah-ha factor of this book. It teaches how to think. It raises your growth IQ. Along the way, Bova excels in curating case studies, personal interviews and nuggets of best practice.

"Packed with insights!"
Having read many books on business, go-to-market, and sales, this book is one of the best hands-down. It is packed with insights, and yet easy to read. That is a hard thing to do, as sometimes business topics can be heavy. The non-traditional font usage and underlines to highlight key points also make it easy to follow - so much so that I find myself not underlining key points with a pen as much as I usually do with most of the books I read! This a great book for many audiences - whether you are new to business, an entrepreneur just starting, a veteran business leader or part of a successful business.

"Every Business Person Needs this Book"
Rapid changes in technology, a 24 hours news cycle, more informed consumers and the general chaos of life in 2018 can pull us in many non productive directions. The path to growth is always murky. In this book, Tiffani clears the path and our line of sight with hard won wisdom and stories that bring her growth lessons to life. I bought the book as the next most logical book for me to buy and didn't put it down once it landed at my house. Far from another business book, it is a colorful and engaging reference manual for those who really want to grow their business. You will find yourself referring back to it routinely--I have.

Whether you're planning to disrupt an industry or protect your company from competitors, GROWTH IQ shows how urgent it is to choose the right path. This choice can be overwhelming but Tiffani simplifies your options into ten proven paths and empowers you to embark upon the right one for you with confidence...and results. Our love affair with comfort zones can be our downfall; Tiffani reminds us that almost all the good stuff happens when we venture off the well-trodden trail into uncharted--and therefore uncertain--territory. With her guidance, we discover that the uncertainty need not be so daunting--through examples, savvy, deeply-experienced analysis and synthesis, and valuable checklists, Tiffani will provide a bump to anyone's GROWTH IQ.

This book captures the essence of how to consistently grow an enterprise through relentless customer focus... Tiffani Bova is the quintessential story teller... leading us through a framework that gives structure to our growth strategy. As a founder some of these things are innate... but this book is a valuable tool to inspire my leaders throughout each of our businesses. It made me giggle too, I remember my CFO asking (as we hit our growth stride)... "what is it that worked?" The answer of course is everything. We are in the 1% game now, looking and seeking growth of 1% from each of our initiatives - combined they deliver double digit growth annually. Thanks Tiffani for writing this down... a guide book for all leaders to inspire those around them.